Building rapport with your team

Greet everyone. Taking the time to say good morning to your team and close colleagues goes a long way to fostering a sense of appreciation and respect. At the very least, it acknowledges people’s presence and contribution, and beyond that it shows you are approachable and happy to reach out to them. With so many […]

Be the master, not the slave, of your to-do list

What does your to-do list look like today? Is it long, short, detailed, written down, in your head? I generally have two going at any one time – one for personal tasks (on a post-it), the other for work-related items (currently experimenting with Trello). I love lists in general, as I find they give me […]

Giving constructive feedback

Aim for balance. No-one wants an uninterrupted flow of criticism during an appraisal, but neither do we really want a shower of praise. One kills morale and motivation, the other is mood-boosting, but offers no opportunities for growth. When offering feedback – both professionally and personally – aim for a balance between what the person […]

Identify your values to honour your identity

“This above all: to thine own self be true And it must follow, as the night the day, Thou canst not then be false to any man.” So concludes Polonius’ famous soundbite-filled monologue to his son Laertes in Shakespeare’s Hamlet. In other words: know yourself and follow your own counsel. This is sage advice indeed […]

Dealing with a bad mood

Don’t analyse it. When you’re in a great mood, do you roll your sleeves up and get to work figuring out why you’re feeling so chirpy? No. So don’t do it when you’re feeling low! Often it’s simply inexplicable, so trying to identify all the things that are bringing you down will only pull those […]

What’s your story? Finding a narrative that serves you

Do you ever feel like your life consists of simply keeping all the plates spinning? I know I do. On good days, I look at all the crockery I’ve got under full rotary control and smile smugly. On other days, it can feel like I’m just barely keeping the plates from crashing down like a […]

Reclaim your thoughts: changing your relationship to your inner monologue

I have been known to joke that at the ripe old age of 41 I do not feel any different from when I was 21, and in some ways that is true. In others, I am happy to say, it is not: I am definitely more confident and self-possessed now, and less concerned with what […]

Managing the email avalanche

1. Make appointments to check email. Trying to keep on top of your emails all day long is a time-suck and the enemy of concentration. Choose your least productive times of day and schedule a meeting with yourself to check and deal with your email (keep high-productivity times for your most important tasks). This might […]

Focus on the how: setting New Year’s Intentions

If I read the phrase “these uncertain times” one more time, I will not be held accountable for my actions. It’s flat, hackneyed, over-used – and I’m sure I’m guilty of having written it myself. That said, it is a fairly accurate description of our current situation. While I don’t believe we live in a […]

Slowing the rush

Do less. Overbooking yourself and cramming your schedule is a sure-fire way to become hurried and harried, someone who tap their foot when the checkout moves slowly and beeps their horn if the driver in front doesn’t zoom off the second the light goes green. Intentionally accept fewer activities than you think you can take […]