Giving constructive feedback

Aim for balance. No-one wants an uninterrupted flow of criticism during an appraisal, but neither do we really want a shower of praise. One kills morale and motivation, the other is mood-boosting, but offers no opportunities for growth. When offering feedback – both professionally and personally – aim for a balance between what the person […]

Watch your words: redefining bad language

I have never really been much of a swearer. When I was growing up, my mother drilled it into me that swearing is a lazy form of self-expression. She encouraged me to choose my words more carefully, often with more devastating effect than any S- or F-bomb could ever achieve. So, while my French husband […]